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72-685:Pro:Windows 7,Enterprise Desktop Support Tech

70-685: Pro:Windows 7,Enterprise Desktop Supp Tech

Course Code:

MCITP: W7 EDSTech

Course Name:

70-685: Pro:Windows 7,Enterprise Desktop Supp Tech

Course Description:

Windows 7, Enterprise Desktop Support Technician is a 5 day course.

The Course includes the following:

Identify and resolve new software installation issues.

Identify and resolve software configuration issues.

Identify cause of and resolve software failure issues.

Identify and resolve logon issues.

Identify and resolve network connectivity issues.

Identify and resolve names resolution issues.

Identify and resolve network printer issues.

Identify and resolve performance issues.

Identify and resolve hardware failure issues.

Identify and resolve wireless connectivity issues.

Identify and resolve remote access issues.

Identify and resolve Windows Internet Explorer security issues.

Identify and resolve issues due to malicious software.

Identify and resolve encryption issues.

Identify and resolve software update issues.

Prerequisites:

None

Exam ID:

Exam 70-685

Exam Description:

The 70-685 exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam. Identifying Cause of and Resolving Desktop Application Issues (20 percent) Identifying Cause of and Resolving Networking Issues (23 percent) Managing and Maintaining Systems That Run Windows 7 Client (21 percent) Supporting Mobile Users (18 percent) Identifying Cause of and Resolving Security Issues (18 percent)

Recertification:

Contact us for further information

Course Pricing:

Type Regular Track Fast Track Super Fast Track
Price in AUD(incl GST) Price on Application* Price on Application* Price on Application*